1. Provider and product
CentraCoop is provided by VUMY Technologies Private Limited. It is a Windows desktop application for cooperative-society operations, accounting, reconciliation and reporting. CentraCoop records evidence and accounting entries; it is not a bank, payment processor, salary-paying authority or custodian of customer funds.
These public terms apply unless a signed order, service agreement or licence document states different terms for a customer. If there is a conflict, the signed customer agreement controls for that customer.
2. Registration and approval
- Registration requires the society’s Society ID and name plus an individual user email that is verified with a six-digit code.
- Email verification confirms control of the address but does not grant access to society records.
- VUMY reviews the society, user and device request before issuing an activated licence. A request may remain pending or be rejected.
- Knowing a Society ID, reinstalling the application or registering another device does not bypass approval.
- After activation, configure your society workspace in Desktop. Contact support for assistance transferring existing records.
- Registration does not create a subscription and does not charge the user automatically.
Prepare the society workspace before recording transactions. After approval, add staff and configure society details and opening balances in Desktop.
3. Society licence
An activated or otherwise authorised licence applies to the society, users, devices, period and features stated in the applicable order or licence record. The licence is not transferable to another society without VUMY’s written agreement.
CentraCoop may refuse operational access when a licence is missing, invalid, expired, suspended or revoked. A licence restriction never authorises VUMY or the application to delete, corrupt or encrypt the society’s local accounting data.
4. Validation, expiry and offline use
When internet is available, CentraCoop validates the licence at startup, resume, reconnection and periodically during use—normally about every 30 minutes. This lets an online device learn that access was renewed, expired, suspended or revoked.
A signed valid-until date governs licensed offline use. A device may continue offline only while that signed date remains valid. A remote revocation cannot be received while the device has no connection; it is enforced when CentraCoop next reaches the licence service or when the signed valid-until date expires, whichever happens first.
Customers are responsible for maintaining enough internet access for registration, licence issuance, renewal and timely status checks.
5. Society data and backups
Core society records remain on the customer’s Windows computer in the current release. The customer controls authorised access, backup frequency, backup storage, data accuracy and decisions to export or share records.
Before reinstalling Windows, replacing a disk, deleting a data folder or restoring an older copy, the customer must make and verify a backup or contact support. Uninstalling the application may deliberately leave the data folder in place to prevent accidental loss.
Data handling is described further in the CentraCoop privacy policy.
6. Windows delivery
Download CentraCoop Desktop from centracoop.com/download.
Application updates are available through CentraCoop. When using a Microsoft Store installation, Microsoft manages its availability and updates under Microsoft’s terms.
A copy offered by an unrelated publisher, website, sender or file-sharing link is not an authorised release. If moving existing society data from another installation, contact support for a verified backup, controlled transfer and device approval before retiring the previous installation.
7. Acceptable use
Users must not use CentraCoop to violate law, access another society’s records, bypass licence controls, distribute modified packages, interfere with the licence service or use credentials issued to another person or organisation.
Reasonable security research should follow VUMY’s responsible disclosure process and must not expose customer data, disrupt service or exploit access beyond what is needed to demonstrate a finding.
8. Support and changes
Official support information is published at centracoop.com/support. Include Product ID 9PL2HT4QM8KK when requesting help.
VUMY may update CentraCoop, these terms or the registration and licence service to improve security, comply with law, correct defects or reflect product changes. Material changes to these terms will be published here with a new effective date.
Questions about these terms can be sent to support@centracoop.com.