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CentraCoopA product of VUMY Technologies
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Official product support

Help for CentraCoop on Windows.

Installation, Trial, licence, data safety and support information for society users and Microsoft certification reviewers.

Product ID 9PL2HT4QM8KKWindows 10 / 1164-bit
On this page
  1. Contact support
  2. Install and update
  3. Trial and licence
  4. Protect society data
  5. What to include
  6. Privacy requests

Contact CentraCoop support

For installation, Trial, licence, device, update or in-product help, contact VUMY Technologies and include the CentraCoop Product ID.

Emailsupport@centracoop.com
Phone+91 80123 45728
Product ID9PL2HT4QM8KK
PublisherVUMY Technologies

Install and update

CentraCoop’s public Windows release is distributed only through Microsoft Store. Do not download an installer offered by an unrelated website or sender.

  1. Open the official CentraCoop Microsoft Store listing. The listing becomes installable when Microsoft completes certification and publication.
  2. Confirm the publisher is VUMY Technologies and the Product ID is 9PL2HT4QM8KK.
  3. Select Install. Microsoft Store manages package installation and future Store updates.
  4. Open CentraCoop and register with the Society ID, society name and user email, or sign in with an existing licensed account. CentraCoop sends a six-digit email verification code for a new account.

Supported Windows versions

CentraCoop supports 64-bit Windows 10 version 1809 or later and Windows 11. Keep Windows and Microsoft Store updates current before reporting an installation problem.

Trial and licence help

7-day Trial

The first verified account for a new Society ID starts one Trial. It begins at the server-recorded registration time and ends after seven consecutive days.

Fictional Trial data

Use the included sample society, members and transactions to evaluate workflows. Do not treat Trial records as live society books.

Another society user

If the Society ID already exists, a different verified user waits for VUMY approval. Knowing a Society ID alone does not grant access.

Trial ended

Reinstalling CentraCoop or changing the device does not restart the Trial. Contact CentraCoop Support to activate the society licence.

After activation

CentraCoop Support prepares and installs the real society database. Fictional Trial records are discarded; they are not converted into official books.

Licence checks

When internet is available, CentraCoop periodically validates the licence. Offline use cannot continue beyond the signed licence valid-until date.

If a valid licence is not recognised, send support the Society ID, society name, registered email, device label, the exact message shown and the time the check failed. Do not send passwords or reviewer access codes.

Protect society data

CentraCoop is local-first: society accounting, member and operational records are kept on the customer’s Windows computer in this release. The customer controls workstation access and backups.

Before reinstalling Windows, replacing a disk, moving the data folder or deleting CentraCoop files, make and verify a backup. If the correct data location is uncertain, stop and contact support.

  • Do not delete or move the CentraCoop data folder to solve an update or licence problem.
  • Do not overwrite the working database with an older copy without a controlled restore.
  • Keep at least one verified backup on separate storage controlled by the society.
  • Send a database or backup to support only when support requests it and the society authorises the transfer.

What to include in a support request

  • CentraCoop Product ID: 9PL2HT4QM8KK
  • Society name and registered email address
  • Windows 10 or 11 version and whether the issue follows a Store update
  • The task being performed and the exact message shown
  • Any CentraCoop support code displayed by the app
  • A screenshot with unrelated member, account and identity information removed

Never send a password, Microsoft account password, licence signing key or full member dataset in an ordinary email.

Privacy and data requests

Read the CentraCoop privacy policy for the distinction between local society records and limited online registration, licence, update and support information.

Privacy access, correction or deletion requests can be sent to privacy@centracoop.com. VUMY may need to verify the requester and coordinate with the society before acting on a request involving its records.

Registered office

VUMY Technologies Private Limited
11/9E2, Ganapathi Nagar
Pappireddipatti, Dharmapuri
Tamil Nadu 636905, India

CentraCoop

Cooperative society accounting and reconciliation software for Windows. CentraCoop is a product of VUMY Technologies Private Limited.

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